ORDERING
Phone (888) 946-CHEF (2433) | Fax (925) 946-0564 | Email ouirock@chefstouch.com | Walnut Creek Phone (925) 946-1398 | Dublin Phone (925) 551-7150 | We require that all orders are for a minimum of 10 people. Please note that some menus more than 10 people. All orders must be placed by 12:00 noon the day before your delivery date. Please note we know that emergencies happen and we will do our best to accommodate you. All orders placed after this deadline are subject to a 10% surcharge and will be accepted as our production permits.
A FAXED ORDER CONFIRMATION WILL BE SENT FOR ALL ORDERS
PRICING
All pricing is subject to change without notice. All pricing is on a per person basis. The prices on the menus do not reflect delivery, pick up or sales tax. All orders scheduled to be delivered after 3:00pm are charged an 18% service fee.
CANCELLATIONS
Flexibility is important to our business so we do not charge a cancellation fee for all orders cancelled before 12:00 noon the day prior to your delivery. Orders cancelled after the 12:00 noon deadline the day before the delivery time will be charged a 50% surcharge. Please note that all deliveries cancelled the same day are subject to a 100% cancellation fee
PAYMENT
We accept Visa, Mastercard, American Express, Company and personal checks are accepted upon prior approval.
EQUIPMENT, DELIVERY AND PICK UP
All deviveries take place in 30 minute time periods, 15 minutes prior to youe service time. Disposable deliveries do not require a pick up by Chef's Touch. Most Hot deliveries will require a pick up. Friday disposable hot meals are rewarded a 5% discount.
We supply service personnel only for those events that we are providing food and/or beverages.
We begin the four-hour minimum one half hour before the event begins, and end the minimum one half hour from the end of the event (to allow for set up and clean up.) The first hour of set up is not billed.
Any labor required past the four-hour minimum will be billed at a rate of $40.00 per hour. We will not bill additional hours unless we are authorized to stay by the party responsible for the bill.
Bartenders
$ 150.00 per four hour minimum
Service staff, waiters/waitress $ 150.00 per four hour minimum
All staff will be dressed in Black and white, unless alternate dress has been agreed upon.
Buffet service:
One service person per 30 guests
Sit down dinner service: One service person per 20 guests
Barbecue service: One person per 30 guest